Valid from: 14.8.2025
Data controller and its contact details
Net-Foodlab oy (business ID: 1105996-4)
Voimakatu 19
20520 Turku
Data Protection Officer
Tuomas Virtalaine
+358 50 342 4601
tuomas.virtalaine@netfood.fi
Name of the register
Net-Foodlab oy’s customer and marketing register
What information is collected about me?
The customer’s first name, surname, street address, postal code, postal town, country, e-mail address, telephone number, language used in the transaction,
cookies and technical data related to the use of the website are stored in the customer register.
For business customers, the company name, business ID and VAT number are also stored.
In addition, the order information includes information provided by the customer in connection with the order, such as the product content, payment method and delivery method.
What is the personal data used for?
Personal data is used to:
– For customer relationship management and customer service
– For order delivery and processing, and archiving
– For statistical purposes
– To fulfil legal obligations
– For marketing purposes
The legal basis for processing personal data is a contract, consent or legitimate interest.
The processing of personal data takes into account the requirements of the EU General Data Protection Regulation applicable from 25 May 2018.
How long will my personal data be kept?
We will retain your personal data for as long as necessary to fulfil the purposes for which the register is used.
In addition, some data may be retained for longer periods to the extent necessary to fulfil legal obligations, such as accounting and consumer responsibilities.
Disclosure of data to third parties
We share personal data with our marketing, logistics and payment service partners to develop our business.
Data will not be transferred outside the EU or EEA unless it is necessary for the provision of the service (e.g. international delivery).
Customer rights
As a customer, you have the following rights:
– Right to review
– Right to rectify
– Right to withdraw consent
– Right to appeal
– Right to withdraw consent
Cookies
We use cookies and similar technologies on our website to ensure the functioning of the site, to analyse usage and to improve our services. Below is a list of the cookies we use.
Contact
For questions about this Privacy Policy, please contact the Data Protection Officer.